Frequently Asked Questions

We are happy to help you if you need some assistance with your order.

Our products can be purchased in our website using debt/credit card, PayPal, Google Pay and Apple Pay.


United States:

United Kingdom and Europe:

We can gladly help you with your order or any questions. Please email us at

Absolutely! Please send us an email for more information.

Yes, we constantly re-stock our products and upload new special items available for our atemporal collections.

We usually update our online shop at 2.00 am EST.

Yes, we sell a more variety of products that not displayed here in the online shop.

Please email to get more information about product release updates.

Our collections do not have a specific date for release. Please sign up into your PelicanEel® account to recieve alerts and discounts each time we release new products.

We can only sell maximum 3 items of the same style product per transaction, due to the limited quantities available.

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