Frequently Asked Questions
We are happy to help you if you need some assistance with your order.
Our products can be purchased in our website using debt/credit card, PayPal, Google Pay and Apple Pay.
Colombia:
United States:
United Kingdom and Europe:
We can gladly help you with your order or any questions. Please email us at pelicaneel@pelicaneel.com.
Absolutely! Please send us an email for more information.
Yes, we constantly re-stock our products and upload new special items available for our atemporal collections.
We usually update our online shop at 2.00 am EST.
Yes, we sell a more variety of products that not displayed here in the online shop.
Please email pelicaneel@pelicaneel.com to get more information about product release updates.
Our collections do not have a specific date for release. Please sign up into your PelicanEel® account to recieve alerts and discounts each time we release new products.
We can only sell maximum 3 items of the same style product per transaction, due to the limited quantities available.